These Terms cover the Lane Labs website and Sinnra (the “Services”). The provider is Lane Labs AB, Swedish company number 559525-7436, c/o Wågert, Törnrosvägen 74 A, 181 61 Lidingö, Sweden. Contact rufus@lanelabs.ai.
Sinnra is in a free test that is invite only, so features can change. Sinnra is an AI, not a person. Nothing in these Terms limits your mandatory consumer or privacy rights.
1. Who can use Sinnra
You must be at least 18 and have an invite from us, a friend or a group, or a place from our waitlist. Text Sinnra from a phone number and Apple ID that are yours, and keep your phone safe, because anyone who can text from them can talk to your Sinnra. Only connect a Google account you are allowed to use.
2. What Sinnra does
Sinnra is a personal assistant that you text in iMessage. It reads your mail and calendar when a request needs it, and your busy times for Circle if you choose to share them. It writes drafts, keeps reminders and watches, makes private files for you and looks things up on the web.
Sinnra acts on your instructions. Before a step that reaches other people, such as changing a meeting with guests, Sinnra asks you. Sinnra never sends a mail itself. It writes a draft and you send it. Approved steps may not be reversible.
3. Sellers and other services
Sinnra can find things and get them ready, and after your ok on the amount it can finish the purchase on the seller’s site. Otherwise you pay the last step yourself there. The agreement is between you and that seller. Their prices, terms and refund rules apply, and complaints about the goods or service go to them.
Check the amount before you say ok, because Sinnra can get a cart wrong. Only the seller can confirm that something is paid or booked.
Your Google account is run by Google under its own terms. Lane Labs is not responsible for its availability or content.
4. AI can be wrong
Sinnra is an AI and can misunderstand or make mistakes. Check important details, such as dates, amounts and recipients, before you approve. Do not rely on Sinnra alone for medical, legal or financial decisions.
5. Money
Sinnra can finish a purchase for you only after your ok on the amount. A card you link on our website is stored encrypted by Crossmint, not by Lane Labs. Sinnra never holds your money. Never send card details or a code in the chat.
6. Circle
When you add someone to your Circle, you send them your join link yourself. Sinnra never texts the people you invite. Share your times only with people you trust. You are responsible for what you share.
7. Your content
You keep the rights to your messages, files and other content. You give us a limited permission to store, process and send it only as needed to provide Sinnra. This is not permission to sell it. We train Sinnra's own models on what you write to Sinnra unless you turn it off, as our Privacy Policy section 4 says, and never on your mail, calendar or files.
8. Acceptable use
Do not use Sinnra to send spam or deceptive messages, harass anyone, access accounts without permission, buy things that are unlawful, infringe others’ rights, or get around security limits.
We may pause access when reasonably needed because of a security risk, unlawful use or a serious breach. Where practical, we explain why and let you fix it.
9. Price
The test is free. Your Sinnra has a daily and a monthly cost limit, and when it is reached Sinnra rests until the next day or month. If we offer a paid plan later, its price and conditions are shown first and apply only if you accept them.
10. Ending and deletion
You can stop at any time. Write stop to pause Sinnra and start to wake it. To delete your data, write radera allt to Sinnra or write to rufus@lanelabs.ai. While Sinnra is paused it reads nothing else you write, except radera allt, which still erases everything.
Writing radera allt removes your chat, notes, reminders, watches and your Sinnra server, and revokes Sinnra’s access to Google. It does not delete originals at Google or the messages on your phone. Your invite and account on our website, the files Sinnra made for you and your Circle are not part of that step yet, so write to us and we delete them too. Your last busy times end on their own within 48 hours.
The test may change, pause or end. We give reasonable notice before closing a service you use.
11. Consumer rights and complaints
If a Service does not meet legal requirements, you can contact us for the remedies consumer law provides. Where a right of withdrawal applies to a paid plan, you can use it within 14 days by telling us. No reason is needed.
Unresolved consumer disputes can be taken to Allmänna reklamationsnämnden (ARN) or the courts.
12. Responsibility
We provide Sinnra with reasonable care. As far as the law allows, we are not liable for indirect losses, such as lost profit, or for the goods and services of sellers you dealt with. This does not limit liability that cannot be limited by law.
13. Changes and law
We update these Terms when Sinnra changes. Material changes are announced in advance. If you do not accept them, you can stop and ask us to delete everything.
Swedish law applies, without removing protections that apply where you live.